Welcome to Mazwi Store. By using our website (www.mazwistore.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. About Us
Mazwi Store is an online retailer based in Mankweng Turfloop, Polokwane, Limpopo, South Africa, specialising in new and pre-owned iPhones. All devices are tested and backed by warranty.
2. Eligibility to Purchase
- You must be at least 18 years old or have consent from a parent/guardian.
- You must provide accurate personal and payment details when making a purchase.
3. Products & Availability
- Product images are for illustration purposes; actual items may vary slightly.
- All products are subject to availability; we reserve the right to limit quantities.
4. Pricing & Payment
- Prices are listed in South African Rand (ZAR) and include VAT where applicable.
- We accept payment via EFT, credit/debit cards, and approved payment partners (e.g., PayFlex, Mobicred).
- Orders will only be processed once payment has been confirmed.
5. Shipping & Delivery
- We deliver nationwide in South Africa.
- Delivery times vary depending on location but are typically 2–5 business days after dispatch.
- We’re responsible for your order until it’s delivered; after that, it’s in your care.
6. Returns & Refunds
- You may return a product within 7 days of receipt if it is faulty or not as described.
- The item must be returned in its original packaging with proof of purchase.
- Refunds will be processed using the same payment method used for the purchase.
- Change-of-mind returns are not accepted for opened electronic devices.
7. Warranty
- All devices are covered by a 30-day warranty unless otherwise stated.
- Warranty covers manufacturer or hardware defects, not damage caused by misuse, accidents, or unauthorised repairs.
8. Limitation of Liability
Mazwi Store is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
9. Privacy & Data Protection
We respect your privacy and handle your personal information in accordance with our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website.